Features > Track Customer Engagement
Track Customer Engagement
Tired of sending presentations, marketing collateral and proposals via email and never knowing who’s interested, who’s reading what and for how long? Crunched brings email to life so you never have to guess again about your customer engagement.
Watch Customers Open Your Stuff
Email trackable links for customer engagement instead of attachments and get an email alert when your customer clicks on the link and you watch everything they do, down to the minutes and seconds they spend on each and every page. Now you know exactly who is interested in what and where you should focus your next conversation.
Follow-up Email & Tracking
With one click after a meeting you can send every attendee an email with their own unique link to the presentation and track their customer engagement level after your pitch to see with whom you should follow-up and where you should focus the conversation.
See What’s Getting Forwarded to Whom
Track to whom customers are forwarding your email and how long those people spend reading your stuff.
Keep it Confidential
If you discover your stuff being forwarded to your competition or someone else who shouldn’t be reading it you can revoke access so no one can open the link again.
Change Anything Anytime
Forgot to add a chart to the presentation or gave the wrong pricing in the quote? No problem, you can change anything anytime and next time they open the link they will see the latest version of your deck.